Step 1: Free Consultation
If you have lost important files or data that needs recovering then the first step is to request a free consultation with one of our data recovery representatives. You can do this by filling out our Free Quote Form or by calling +66 81 318 4466.
During the consultation we will:
- Assess your data loss situation to determine the best, most cost effective solution and pricing options – we provide tips and advice to ensure that you handle our hardware in a manner that reduces further damage and maximises the recovery potential. We may also provide advice such as contacting the hardware manufacturer to see if the cost of the recovery is covered under the product warranty or suggest running our software solution on the drive prior to sending it in for a full recovery service.
- We will discuss service level options (standard, priority, emergency or remote data recovery) and provide you with a price range for your data recovery service and advise on the next steps to take.